Customer Representative Customer Service & Call Center - San Jose, CA at Geebo

Customer Representative

San Jose, CA San Jose, CA Full-time Full-time $23 - $30 an hour $23 - $30 an hour 19 hours ago 19 hours ago 19 hours ago Fiesta Auto Insurance offers paid training and a chance for you to start a new career with a great team! Whether your goal is to become an agent or are looking for a leadership role, we can guide you to reach your full potential and be successful in the Insurance and Tax Business.
If you are looking for an incredible opportunity to be a high-performing sales insurance agent and are passionate about providing exceptional customer service, Fiesta Auto Insurance & Fiesta Tax Service may be the right place for you to pursue a rewarding career.
Fiesta Auto Insurance is a National Brand with almost 150 locations in California and in several states! We have proudly served the Woodland and San Jose Area for over 20 years with insurance and tax preparation needs.
SUMMARY OF THE POSITION:
The customer service sales representative is responsible for the overall guest experience by developing professional relationships with customers, fulfilling our customer's insurance and tax needs, and providing world class customer service.
At Fiesta Auto Insurance, no previous experience is required.
We provide training for all new hires and give you all the necessary tools to help you acquire your license in as little as 30-45 days.
COMPENSATION:
COMPETITIVE YEARLY PAY - up to $80,000
Hourly compensation varies depending on experience and position Compensation includes a based hourly pay plus agent commissions and bonuses! Our pay compensation is very competitive and we do not overstate or inflate wages.
We are a customer-centric culture that embraces positive development.
Benefits:
We offer the following benefits to all full-time employees:
Paid Training, Free Insurance Licensing and C-Tec Certification programs, Holiday Pay, Vacation Pay and more.
Depending on your performance, we have opportunities to advance quickly.
DUTIES AND
Responsibilities:
Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone Create an outstanding customer experience Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Develop and maintain business relationships with new and existing customers Provide marketing efforts to solicit and promote new business inside and outside of the retail store Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships Assist in other tasks and duties assigned by management REQUIREMENTS:
Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work Saturdays and some holidays.
Reliable transportation Must be willing to travel between stores if needed.
Must have reliable transportation.
We try to provide permanent store locations for our agents.
However, travel to some nearby stores is required when needed.
MUST BE WILLING TO WORK ANY HOURS WITHIN THE SCHEDULE BELOW:
Monday-Friday:
10AM-7:
00PM Saturday:
10AM- 5PM Sunday:
by appointments Job Type:
Full-time Pay:
$23.
00 - $30.
00 per hour
Benefits:
401(k) On-the-job training Paid time off Referral program Experience level:
No experience needed Shift:
Day shift Weekly day range:
Monday to Friday Weekend availability Work setting:
In-person Office Ability to commute/relocate:
San Jose, CA:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales:
1 year (Preferred) Customer Service:
1 year (Preferred) Language:
Fluent Spanish (Required) Work Location:
In person COMPETITIVE YEARLY PAY - up to $80,000
Hourly compensation varies depending on experience and position Compensation includes a based hourly pay plus agent commissions and bonuses! Greet all customers in a professional, friendly, and timely manner, in person and via the store telephone Create an outstanding customer experience Communicate effectively to identify the best product or service to match the needs of the customer Meet and exceed monthly sales goals Develop and maintain business relationships with new and existing customers Provide marketing efforts to solicit and promote new business inside and outside of the retail store Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships Must be fluent in English and Spanish High school diploma or equivalent Basic computer skills Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills Strong organizational and time management skills Professional, energetic, and positive attitude Availability of flexible scheduling to include days, evenings, and weekends Must be willing to work Saturdays and some holidays.
Reliable transportation 401(k) On-the-job training Paid time off Referral program No experience needed Day shift Monday to Friday Weekend availability In-person Office San Jose, CA:
Reliably commute or planning to relocate before starting work (Required) Sales:
1 year (Preferred) Customer Service:
1 year (Preferred) Fluent Spanish (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.

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