Assistant to Academic Counselors, Upper School Customer Service & Call Center - San Jose, CA at Geebo

Assistant to Academic Counselors, Upper School

The Harker School The Harker School San Jose, CA San Jose, CA Full-time Full-time $22 - $34 an hour $22 - $34 an hour 3 days ago 3 days ago 3 days ago The Harker School, a private TK - 12, located in San Jose, CA, seeks qualified applicants for a full-time, benefited position as an administrative assistant for our upper school counseling department.
Work schedule is Monday Friday, 7:
30 am 4:
30 pm, with a 60-minute meal break.
Position start date is flexible; this role can be year-round 12-month or 10-month; schedule finalization will occur with the hiring manager.
Estimated Hourly Range:
$22.
00 - $34.
00 per hour.
Position Summary This position will provide general office support to the Upper School Counseling Department, supporting our mission in the community through interactions with parents, students, administrators, faculty and staff.
Each day brings an opportunity to learn something new, and to engage with our wonderful and inspiring community.
Each interaction should be guided by our institutional Values in Action:
greet cheerfully seek to understand lean in discover daily make a difference with honor and integrity Qualifications 2-5 Years of experience in a reception environment Experience in a school or counseling setting a plus Essential Duties and Responsibilities Calendar Maintain calendars of four counselors and two learning specialists, noting school meetings, scheduling appointments, and sending reminders as needed.
Student Support Create and keep track of extra time testing, proctor tests Schedule meetings with counselors upon request Record Management Manage study hall logs, track student attendance, provide list for proctor.
Tracking grades, Track students' progress, provide an interim report each grading period for administrators, counselors Maintain counseling files, making sure secure and up to date.
Archiving student cumulative files.
Scanning, creating & maintaining electronic files, during the breaks and summer.
Filing report cards, maintaining all cum files Work with Registrar and assist with sending transcripts via Parchment and files of student no long attending Harker to other schools.
Process financial records for counseling office, reimbursements, PO's etc.
Resource Maintenance Maintain counseling referral binder, and update periodically Provide grade book reports for students/parents/counselors as requested.
Tutoring program.
Provide an up-to-date list on current tutors (staff & Sub/tutors) to all counselors.
Keep track of who is tutoring.
Work with Sub coordinator about sub/tutors.
Direct inquiries for tutoring to Head of Academic Affairs.
Respond to tutoring inquiries from parents/students.
Assist with Alumni tutoring, and peer tutoring programs as directed.
Overall office maintenance including ordering/replacing water, office supplies (printer, printer cartridge, etc.
) and ensuring proper service on copiers in the Shah office.
Other Duties and Responsibilities Assist with school programs such as Eagle Buddies General office duties and assistance as assigned, requested, or needed Provide support services or complete tasks, as assigned, for other departments (Administrative Services, Admission, etc.
) as needed and/or as directed by management or a member of the Administration Knowledge, Skill & Ability Requirements Displayed proficiency in all related computer applications MS Word, MS Excel, Outlook.
Google.
Ability to successfully learn, navigate and use Harker's internal programs and systems.
Demonstrates and supports a culture of diversity, equity, and inclusion Ability to manage and prioritize multiple tasks simultaneously Excellent written and oral communication skills Team player, able to adapt to multiple situations and tasks Excellent customer service skills, friendly and personable Able to communicate with and assist students/parents in distress Ability to supervise students in an appropriate manner Ability to maintain confidentiality Detail oriented Working Conditions May spend long hours sitting and using office equipment and computers, which can cause muscle strain.
Lifting of supplies and materials will occur from time to time.
Must be able to multitask in a busy environment and prioritize tasks using time management skills.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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