Client Support Specialist
San Jose, CA San Jose, CA Full-time Full-time $28 an hour $28 an hour 2 days ago 2 days ago 2 days ago The Client Support Specialist works as a member on our In-Home Support Team to provide engagement and support to adults with mental health challenges.
The Client Support Specialist will provide case management, service linkage, outreach and engagement, peer support and other services to consumers of the IHOT program.
ESSENTIAL DUTIES AND
Responsibilities:
Facilitate intake and screening services for clients Participate in case planning with client and family Provides outreach, skill development, and case management services to assist clients to improve life domain functioning Provides skill-based and solution-oriented peer support Services are provided in the natural settings such as community, home, and schools to improve accessibility and generalization of skill development Provide linkage to crisis consultation Provide linkage and referral to basic needs Referral services to the broader continuum of care including early psychosis services, Intensive Outpatient Services, Full Service Partnerships, Parent Helping Parents, crisis and inpatient care, and specialty care (eating disorder treatment, residential treatment, partial hospitalization, etc) Assist with coordinating and providing transportation for medical care, therapy, court hearings, or other pertinent treatment appointments/activities Provide outreach to other community agencies and potential referrals/participants about our program and services.
Maintain a flexible schedule, which includes evenings and weekends as needed Maintain appropriate paperwork and standards for mental health services, and case management according to standards and regulations Complete all necessary regulatory documentation required County Department of Behavioral Health and BWC policies and procedures.
Participate in Quality Assurance/Quality Improvement activities and initiative Maintain statistical data and complete reports as appropriate.
Attend agency and other program meetings as appropriate.
Participate in agency Safety initiatives and proactively report safety issues to management immediately Regular attendance is a requirement of the position.
Other duties as assigned
Qualifications:
High School Diploma plus relevant lived experience as a consumer or advocate.
Knowledge of needs of culturally diverse transition age youth/ young adults required.
Knowledge of SCC Behavioral Health systems and procedures highly desired.
Medi-Cal experience highly desired.
Must have proven experience with needs and resources for clients with mental health and/or substance abuse issues.
Current CPR and First Aid Certification required (or complete within 30 days of hire).
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.
TB test required.
Must have possession of current driver's license, access to a vehicle and personal automobile insurance.
Bilingual communication skills highly desired (English/Vietnamese or Spanish/English) All applicants are required to receive the COVID-19 vaccination prior to employment.
SALARY RANGE:
$28.
00 per hour.
100% employer paid Medical, Dental, Vision, Life Insurance, LTD and Employee Assistance Program.
Retirement Plan with discretionary Employer Contribution.
Generous PTO plan, 12 paid Holidays.
And much more! Work Remotely No Job Type:
Full-time Pay:
$28.
00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Vision insurance Schedule:
8 hour shift Application Question(s):
Are you fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) prior to employment.
Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Client Support Specialist will provide case management, service linkage, outreach and engagement, peer support and other services to consumers of the IHOT program.
ESSENTIAL DUTIES AND
Responsibilities:
Facilitate intake and screening services for clients Participate in case planning with client and family Provides outreach, skill development, and case management services to assist clients to improve life domain functioning Provides skill-based and solution-oriented peer support Services are provided in the natural settings such as community, home, and schools to improve accessibility and generalization of skill development Provide linkage to crisis consultation Provide linkage and referral to basic needs Referral services to the broader continuum of care including early psychosis services, Intensive Outpatient Services, Full Service Partnerships, Parent Helping Parents, crisis and inpatient care, and specialty care (eating disorder treatment, residential treatment, partial hospitalization, etc) Assist with coordinating and providing transportation for medical care, therapy, court hearings, or other pertinent treatment appointments/activities Provide outreach to other community agencies and potential referrals/participants about our program and services.
Maintain a flexible schedule, which includes evenings and weekends as needed Maintain appropriate paperwork and standards for mental health services, and case management according to standards and regulations Complete all necessary regulatory documentation required County Department of Behavioral Health and BWC policies and procedures.
Participate in Quality Assurance/Quality Improvement activities and initiative Maintain statistical data and complete reports as appropriate.
Attend agency and other program meetings as appropriate.
Participate in agency Safety initiatives and proactively report safety issues to management immediately Regular attendance is a requirement of the position.
Other duties as assigned
Qualifications:
High School Diploma plus relevant lived experience as a consumer or advocate.
Knowledge of needs of culturally diverse transition age youth/ young adults required.
Knowledge of SCC Behavioral Health systems and procedures highly desired.
Medi-Cal experience highly desired.
Must have proven experience with needs and resources for clients with mental health and/or substance abuse issues.
Current CPR and First Aid Certification required (or complete within 30 days of hire).
Fingerprinting/background check as required by the Department of Justice and/or Title XXII regulations.
TB test required.
Must have possession of current driver's license, access to a vehicle and personal automobile insurance.
Bilingual communication skills highly desired (English/Vietnamese or Spanish/English) All applicants are required to receive the COVID-19 vaccination prior to employment.
SALARY RANGE:
$28.
00 per hour.
100% employer paid Medical, Dental, Vision, Life Insurance, LTD and Employee Assistance Program.
Retirement Plan with discretionary Employer Contribution.
Generous PTO plan, 12 paid Holidays.
And much more! Work Remotely No Job Type:
Full-time Pay:
$28.
00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Vision insurance Schedule:
8 hour shift Application Question(s):
Are you fully vaccinated with booster against COVID-19 (if eligible or agree to receive booster at the time of eligibility) prior to employment.
Work Location:
Multiple Locations.
Estimated Salary: $20 to $28 per hour based on qualifications.
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