Communications Dispatcher I (9-1-1 Dispatcher)
County of Santa Clara 9-1-1 Communications Department County of Santa Clara 9-1-1 Communications Department San Jose, CA San Jose, CA Full-time Full-time $89,604 - $108,351 a year $89,604 - $108,351 a year Description Under supervision, initially in a training capacity, to answer 9-1-1 calls and dispatch personnel and equipment for one or more public safety operations.
Virtual Info Session Ever wondered what it takes to become a 9-1-1 dispatcher? Looking to bring your skills and experience to the County of Santa Clara? Watch this Virtual Information Session to hear from County Communications leadership and dispatch team.
https:
//www.
youtube.
com/embed/TMI8gbRSpCM&wmode=opaque&rel=0&wmode=opaque&rel=0 Start an exciting career and become a 9-1-1 Dispatcher! Watch this video to hear from 9-1-1 Dispatchers who work for County of Santa Clara's Dispatch Operations Center:
https:
//www.
youtube.
com/embed/h76m96ituVo?&wmode=opaque&rel=0 Requirements This is a Peace Officer Standards and Training (POST) position.
Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations.
Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified.
After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I and attend the 8-week Basic Communications Dispatcher Academy training program as a trainee.
Benefits include medical, dental, and life insurance programs.
A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a trainer.
_ _Please Note:
Applicants who meet the employment standards will be invited to take the written examination tentatively scheduled for the week of October 30, 2023.
The exam date(s) may change based on the number of applicants.
Candidates hired may be eligible to receive a sign-on bonus, up to $5,000 COVID-19 Risk Tier - Lower Risk Typical Tasks Receives training in the reception and transmission of radio calls; Operates a variety of communications equipment, including radio base stations, radio consoles, hand-held radios, telephone, and other communications equipment; Monitors public safety frequencies; Operates data communication terminals; Conducts various database searches to obtain information in response to requests from law enforcement personnel; Records the nature and source of all incoming and outgoing radio messages, as required; After becoming proficient in 9-1-1 call answering and law dispatching, may be trained in other dispatching communities; Keeps apprised of current trends in law dispatching, ensuring that continuing education requirements are met; Receives law, fire, and medical calls for service; Creates and maintains accurate and well-organized records for documentation and retrieval purposes; May be assigned as a Disaster Service Worker, as required; Performs other related duties, as required.
Job Type:
Full-time Pay:
$89,604.
32 - $108,351.
36 per year
Benefits:
Dental insurance Health insurance Vision insurance Schedule:
10 hour shift Supplemental pay types:
Signing bonus Work Location:
In person Under supervision, initially in a training capacity, to answer 9-1-1 calls and dispatch personnel and equipment for one or more public safety operations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Virtual Info Session Ever wondered what it takes to become a 9-1-1 dispatcher? Looking to bring your skills and experience to the County of Santa Clara? Watch this Virtual Information Session to hear from County Communications leadership and dispatch team.
https:
//www.
youtube.
com/embed/TMI8gbRSpCM&wmode=opaque&rel=0&wmode=opaque&rel=0 Start an exciting career and become a 9-1-1 Dispatcher! Watch this video to hear from 9-1-1 Dispatchers who work for County of Santa Clara's Dispatch Operations Center:
https:
//www.
youtube.
com/embed/h76m96ituVo?&wmode=opaque&rel=0 Requirements This is a Peace Officer Standards and Training (POST) position.
Candidates must successfully pass a complete background investigation including fingerprints, polygraph, psychological and medical examinations.
Applicants with a felony conviction and/or a conviction outside of California that would be considered a felony in this state will be disqualified.
After passing the exam, hiring interview and screening processes, candidates are eligible to be hired as Communications Dispatcher I and attend the 8-week Basic Communications Dispatcher Academy training program as a trainee.
Benefits include medical, dental, and life insurance programs.
A newly appointed Communications Dispatcher I must successfully complete an 18-month probationary period during which they will be required to complete additional training under the supervision of a trainer.
_ _Please Note:
Applicants who meet the employment standards will be invited to take the written examination tentatively scheduled for the week of October 30, 2023.
The exam date(s) may change based on the number of applicants.
Candidates hired may be eligible to receive a sign-on bonus, up to $5,000 COVID-19 Risk Tier - Lower Risk Typical Tasks Receives training in the reception and transmission of radio calls; Operates a variety of communications equipment, including radio base stations, radio consoles, hand-held radios, telephone, and other communications equipment; Monitors public safety frequencies; Operates data communication terminals; Conducts various database searches to obtain information in response to requests from law enforcement personnel; Records the nature and source of all incoming and outgoing radio messages, as required; After becoming proficient in 9-1-1 call answering and law dispatching, may be trained in other dispatching communities; Keeps apprised of current trends in law dispatching, ensuring that continuing education requirements are met; Receives law, fire, and medical calls for service; Creates and maintains accurate and well-organized records for documentation and retrieval purposes; May be assigned as a Disaster Service Worker, as required; Performs other related duties, as required.
Job Type:
Full-time Pay:
$89,604.
32 - $108,351.
36 per year
Benefits:
Dental insurance Health insurance Vision insurance Schedule:
10 hour shift Supplemental pay types:
Signing bonus Work Location:
In person Under supervision, initially in a training capacity, to answer 9-1-1 calls and dispatch personnel and equipment for one or more public safety operations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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